Dear Elena,
City Realty was very efficient in organizing the rental of my appartment and in providing invitations required ro obtain visa. The transportation, with driver Viktor, was also very reliable. Real City is a partner who can be trusted entirely Erwin Schaer, Switzerland
Dear Elena
I would like to thank City Realty for its reliability, attention to detail and integrity throughout the time I had dealings with the firm.
The apartment (Fontanka Deluxe A) was nothing short of amazing! We were blown away by its size, as we expected something about half the size! We also expected that we would have to visit the supermarket on arrival to purchase soap, washing powder etc, but were very pleasantly surprised to discover that it was all provided for us. Having 3 bathrooms between four of us was a real bonus and allowed us to spend more time exploring the city!
We opted to accept your advice re transfers, and could not have been happier with the decision. Our drivers were on time, friendly, reliable and trustworthy. They also saved us a lot of time.
If we return to St Petersburg, we will not hesitate to book the same apartment, and have already recommended it to friends who plan to visit the city in 2012.
Best wishes
Helen and Robert Robertson, Australia
Hi Elena,
My wife, friends and I were very pleased with the service that you offered and everything went very smoothly – first class. We would definately use you again.
Good luck with your business, Paul Swindell, UK
We had a very pleasant stay. I have used your service several times in St Pete and Moscow, and will continue to do so. I live in Moscow and sometimes have visitors. Alexander Higgs, Australia
This is to thank you and your office, especially Tania, and your driver(can not remember his name) for the more than special help you gave us in our dilemma!
Thanks SO much to assist us in getting to Police Stations, train tickets etc etc. That is something that we will never forget. We know you went far beyond your boundaries.
Tania(I think I remember right) did have so much patience with al the red tape, and with al the translations. We are very greatefull, without her help we would have still been in St Petersburg.
So much thanks also for the driver that went to us IN the train compartment! please give our thanks for him.
God bless Alida Carelsen, South Africa
Hi Elena:
I want to thank you for arranging my trip to St. Petersburg. I had a wonderful time. Your team was great. Olga was a very good tour guide who helped me a lot during my trip. The driver, Anatoly, was also wonderful. He showed me around St. Petersburg and I appreciate his kindness. Unfortunately, since I don´t speak Russian, I could not tell him how much I appreciated his help. Please let both of them know that I really appreciated their assistance.
Thanks to Express to Russia, I was able to visit your beautiful country.
Thank you again for everything, Rhonda Daniels, USA
Wonderful experience, welcoming and helpful.
I´ll recommend to others, and we will seek your services if ever we return to St. Petersburg.
Michael Werner,
Family with young children,
United Arab Emirates
Zdravstvyite Alina!
Thank you so much for getting our tickets! I am so happy that everything is now in place and we are now ready to come to Russia! Please can you tell us where your office is in St Petersburg? We would like to come in and thank you for everything while we are in the area! Thank you so much for everything! Blagodaryu Vas za vsio!
John Walker, UK
Dear Anna,
Thank you very much for your services and prompt disposition to help,
I will certainly recommend your company.
Sincerely,
Enrique Castanon, USA
Dear Anna,
We want to thank you and your staff for all the help that made
our holiday in St. Petersburg and Moscow a wonderfull time to remember.
We will always cherish the days we spent in St. Petersburg, the accommodation was very good and confortable better than the one in Moscow.
In both cities we were treated with respect on public transport and wherever we went.
Thanks to all the drivers for all their help and a special thank you to the gentlemen who took us to the station.
There is a possibility that we will travel to Russia again, there is always more to see and revisit the old places.
All the best to everybody.
Sincerely,
Elisabetta and James Laird, Australia
Hello Anna
I must say you are one of the most efficient people I have worked with about this trip to Russia. I am very thankful for your attention. And I really appreciate the different apartment. It is within walking distance of many of the places I want to see in St. Petersburg.
Thanks again
James R. Tucker
Dear Nadia,
Thank you for perfectly organised arrangement. It was a pleasure to use your company and I will highly recommend it to my friends and colleagues.
Best regards,
Julia Gladchenko, New Zealand
Nadia,
Just wanted to say Greg and I had a wonderful time in St Petersburg and Moscow. I shall be recommending your apartments to everybody I know. Especially the St Petersburg apartment. Thank you very much.
Thank you
Aldo Bermudez, USA
Just back from holidays. We had an amazing time. Loved St Petersburg very much. Thank you for helping us organizing the trip. I found your website very helpful. And all staff very profesional and helpful as well. So big thanks again to everybody in the office. We would like to return to russia for moer holidays at some point.
Zsuzsanna
ZSUZSANNA SALDA, HUNGARY
Chere Madame Maslaeva,
Mon epouse et moi, tenons a vous remercier pour l´accueil et l´efficacite de votre agence durant notre sejour a St Petersbourg: appartement confortable, silencieux et agreable, sans oublier les petits details importants lorsque l´on voyage (petits sachets de the dans l´appartement, seche cheveux, planche a repasser, etc.), ponctualite et efficacite du chauffeur qui a assure notre transfert vers la gare de La Baltique lors de notre depart.
Nous ne manquerons pas de recommander votre agence aupres d´amis qui desireraient visiter votre ville.
Sinceres Salutations Michele et Claude BOUGARD-CARPENTIER, France
Dear Nastya,
just a few lines now that we are back to work, after some days spent in Berlin. I have to tell you that we found Fontanka 38 really nice. The first poor impression about the entrance and the stairs disappeared soon, just after crossing the door (I know it´s not in your hand, but the aspect of the stairs is a bit frightening for western tourists!). But once there, we appreciated the simple and functional Ikea style, not very different from what we have at home. The appartment was clean and comfortable, and we were really at ease. Besides, your services proved to be accurate, with transfers to airport on time and english speaking drivers.
So, congratulations for your job, we spend five lovely days in yor city, and I will recommend you if I have the opportunity.
Best regards! Oriol Nubiola, Lidia Sans, Spain
Thank you for arranging the apartment and transfers in St. Petersburg. Everything was wonderful and we enjoyed the apartment very much. I will recommend you to my friends who travel to St. Petersburg.
Amy Lesiewicz, USA/Russia
Dear Nastya,
Now that we are back home, though feeling rather ´hung over´ with the excitements of our visit to your extraordinary city as well as to Moscow, we are writing to thank you for your many kindnesses and your attentiveness to our comfort and convenience during our visit. You have a most impressive organisation which, we are sure, is enhanced in its work by the unwearying commitment of you and your colleagues.
By the way, if you know of anyone who might be interested to explore a gap in the shuttle bus market, we think there must be an opportunity in ferrying visitors between Pulkovo I and Pulkovo II. A fare of 100 Rbl each way would probably not be unreasonable when taxi drivers ask (but in out case did not get) 1000 or 1500! It would be much easier than having to take the 39 coach towards the city and getting off and crossing the road to catch the 13 shuttle on its last stop before turning into Pulkovo II (even though that method is even cheaper)!
Our kindest regards to you and your cooleagues who assisted us,
With best wishes,
Valerie and Gordon Read
Gordon Read, UK
Thanks very much for sending your newsletter. I was very pleased with your services last summer when I went to St Petersburg and i may envisage to come back next year. If so no doubt i will contact you.
In the meantime, i wish you all a very happy new year.
Best regards
Margareth Thorion
Margareth Thorion, France
I hire an apartment on St. Petersburg on Nevsky 66.
The place is perfect, in the best area to be (just 10
minutes walking to the hermitage). If you want to have
dinner you just walk around and you´ll find lots of
restaurants. And the service is good they give me a
lot of interesting information. I was very impresed of the
apartment and the service. Thank you for everithing Dasha.
Bernardo Gonzalez from Mexico Bernardo Gonzalez,
Mexico
Dear Dasha
We are now back home in Australia and I just wanted you to know that we appreciated the way you handled our booking in St Petersburg. It can be difficult sometimes dealing with tourists so, many thanks, we have good memories!
Kind regards
Carol McGarrick Carol McGarrick,
Australia
Hi Dasha,
Thanks for making my trip comfortable and the apartment was perfect!
Beso,
Carlos
Carlos Lewison,
USA
Hi,
I have just come back from my trip to Saint Petersburg and I have seen the roses and chocolates that you delivered to Natalia and I just wanted to say a big thank you as they looked wonderful.
Yours sincerely
Steven Tsang Steven Tsang
Hi Dasha,
Great to meet you last week, and thanks for everything. Brooke and
I enjoyed the apartment quite a bit.
Hope to see you again in May!
Best,
Jeffery Meyer Jeffery Meyer, USA
Hello Dasha:
I just wanted to thank you for helping make my trip very enjoyable. The
apartment was just perfect. Great location! The drivers you provided for
my airport transfers were pleasant and helpful.
I have recommended you to my co-workers.
Thanks again,
John John Penney, USA
Hello, Sdrastvitje,
We enjoyed our little, clean, newly adapted room with tea, coffee and fridge in a rather safe and very central area. We met the owner when stoping with the taxi to ask where it is, because finding the adress should be marked very clealy. A picture on the web would be nice before booking.
Thanks for you personal help on the phone.
Kind regards
Walter, Eva and daughter Nina
Walter, Eva and daughter Nina
Dear Anna,
We have arrived back in Pretoria and I am back at my desk. We were initially a bit apprehensive about setting up our tour on the internet, so I thought to let you know that we were very happy with every aspect of the service you provided. The bookings, appartments, transfers, rail trip and car/driver were all excellent. Many thanks. Regards
Graham Graham Randall, Pretoria, South Africa
Hi Paul,
Martin and Elena here from New Zealand. Sorry I didn´t get back to you sooner but I have been a little busy at work and also entertaining my wifes sister who has come over from Russia for my wifes graduation from university. We had a wonderful stay in one of your St Petersburg apartments during the Russian summer. The apartment was imaculate, modern, clean and tidy and just around the corner from Nevsky Prospect. I have been to Russia on many occasions and the apartment "beat the hell" out of some hotels I have stayed at in Moscow. Needless to say, if I was coming back to St Petersbug again I would certainly stay in one of your apartments and I have no hesitation in recommending them to future visitors to your city.
However. The biggest service your company did for us was to arrange the invitation which every private visitor to Russia has to have in order to get a visa. This service was invalueable and I have twice recommended you to fellow New Zealand travelers to Russia who used this service and one of them leaves for Russia in two days. For those unfamiliar with the invitation from OVIR, believe me when I say it is a nightmare of red tape and Russian bureaucratic nonsense and it usually takes my sister in law months to arrange after hours of standing in the famous Russian queue for documents. But, with your service, all I did was give you my details and 25 days later my invitation arrived.
Once again. Thanks very much and my next invitation will certainly be arranged through your company.
kind regards, Martin and Elena.
PS. Many thanks to Ira who always kept us informed via email of what was happening prior to our arrival in St Petersburg. Martin and Elena Forman, New Zealand
Dear Paul,
We so very much enjoyed our stay in St Petersburg. For me especially it has been a long held ambition to come to Russia, and now I will certainly return. I was impressed by the spaciousness and quality of your lovely apartment, it was so central and yet so peaceful. I love the fact that the building was old and original and maintained this impression, balcony and big windows, while being so modern and comfortable inside. Everything we needed was provided. You and your staff were so helpful to us. I have traveled a lot including Prague and Venice, both noted for their beauty, but for me St Petersburg itself is by far the most unique and beautfull city. Ivarna Kalinkova and Edward Henry, South Shields, UK
Dear Maya,
I`d like you to thank you for your excellent hospitality and services provided during my wife and her guests visit to St.Pete. Starting from meeting late at night on time I heard that everything was perfect; the central location, european fit out, clean, tidy, economic. This was her third visit and the best accomodation services taken among all. Others like beverages, city maps, etc were a bonus. You will definetely be the first that I will remember in my next St Pete visit.
Regards,
Deha
Deha, expat from Moscow
Dear Paul and Anna,
I would like to thank you for the excellent accommodations and service. The information on the website and efficient email communication allowed making the right choice and facilitated the travel arrangements. My friends and I enjoyed very much staying in a clean and spacious apartment in the heart of St.-Petersburg, two steps away from the major attractions, and at a fraction of the cost of the nearby hotels. I am very glad to have chosen your business, I will use it again, and I will certainly recommend it to anyone I know. Please, keep up with the good work.
Best regards,
Alexander
Alexander Salenikovich, Quebec
Dear Katya,
Once again thank you for organizing the apartment for us in St Petersburg. The service from your office (and via the website) was friendly, efficient and helpful. Our apartment (Moika 28) was delightful to stay in for the week. It was very clean when we arrived and had plenty of room for two couples.
The location was fantastic.
Kind Regards
Ben Ben Rogers, Australia
I want to thank you at this time for the wonderful service that I have received. It is my intention to return to Europe in March and at that time I will use your company to go to St. Petersburg once again.
Regards Ray
Ray Middleton, New Zealand
Hello Anna,
A brief & belated note to thank you for all the effort you put in to making our holiday fantastic – we really enjoyed ourselves!
The apartment at Moika 28 was excellent and all the transfers worked really well. So thanks again and I hope many more people use your service!
Kind regards.
Anne Bell, Australia
Dear Anna, Paul and Co,
Just to say how much we enjoyed our stay in St Petersburg thanks to you all.
The possibility of renting apartments when we go to St Pete´s is excellent and you sorted out all issues very well.
Cooks Restaurant was great by the way - so thanks for the recommendation.
See you soon and if we can be of any assistance to you in Moscow just let us know,
Kind regards,
Peter & Vanessa & Family
Vanessa and Peter O’Brian, Ex pats in Moscow
Hi Masha, I just wanted to thank you for organizing such a great trip for us. Our guide Anna was great, smart and very educated on all topics, fantastic to have around! The hotel was very confortable, Georg the driver was efficient and so typically russian, I think... If one little detail could have been better it is to combine both excursions out of St Petersburg the same day since most of the road is the same. But trully I will recommend your organisation to friends and relative that may want to come and visit St Petersburg. Thank you for your great job and your follow-up. Francoise FRANCOISE BELFROID,
Belgium
Dear Anna, We are back home in Bangalore after a very nice hoilidays in Moscow & St.p´burg. Thanks a lot once again for the excellent arrangements. R. Krishnamurthy Mr. and Mrs. Krishnamurthy, India
Dear Anna, Paul and Co,
Just to say how much we enjoyed our stay in St Petersburg thanks to you all. The possibility of renting apartments when we go to St Pete´s is excellent and you sorted out all issues very well.
Cooks Restaurant was great by the way - so thanks for the recommendation. See you soon and if we can be of any assistance to you in Moscow just let us know,
Kind regards,
Peter & Vanessa & Family Vanessa and Peter O’Brian, Ex pats in Moscow
Hi Paul,
Martin and Elena here from New Zealand. Sorry I didn´t get back to you sooner but I have been a little busy at work and also entertaining my wifes sister who has come over from Russia for my wifes graduation from university. We had a wonderful stay in one of your St Petersburg apartments during the Russian summer. The lodgings were imaculate, modern, clean and tidy and just around the corner from Nevsky Prospect. I have been to Russia on many occasions and the apartment "beat the hell" out of some hotels I have stayed at in Moscow. Needless to say, if I was coming back to St Petersbug again I would certainly stay in one of your apartments and I have no hesitation in recommending them to future visitors to your city.
However. The biggest service your company did for us was to arrange the invitation which every private visitor to Russia has to have in order to get a visa. This service was invalueable and I have twice recommended you to fellow New Zealand travelers to Russia who used this service and one of them leaves for Russia in two days. For those unfamiliar with the invitation from OVIR, believe me when I say it is a nightmare of red tape and Russian bureaucratic nonsense and it usually takes my sister in law months to arrange after hours of standing in the famous Russian queue for documents. But, with your service, all I did was give you my details and 25 days later my invitation arrived.
Once again. Thanks very much and my next invitation will certainly be arranged through your company.
kind regards, Martin and Elena.
PS. Many thanks to Ira who always kept us informed via email of what was happening prior to our arrival in St Petersburg.
Martin and Elena Forman, New Zealand
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